Terms of Service

Effective date: June 21, 2026 · Version 1.0

These Terms of Service (the “Terms”) form a binding agreement between you, together with the entity you represent (“Customer”, “you”, or “your”), and EactiveNet, Inc., the provider of AuthForge (“AuthForge”, “Company”, “we”, “us”, or “our”). They govern your access to and use of the AuthForge website at authforge.dev (the “Site”), the AuthForge identity software (the “Software”), and any paid support, assurance, or subscription services we make available (together with the Site and Software, the “Services”). By accessing the Site, downloading or operating the Software, or purchasing a subscription, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not access or use the Services.

1. Agreement to these Terms

These Terms incorporate by reference our Privacy Policy, Acceptable Use Policy, Cookie Policy, and, where a paid subscription is purchased, our Service Level Agreement and Data Processing Addendum. If you accept these Terms on behalf of an organization, you represent and warrant that you have the authority to bind that organization, and “you” refers to that organization. A separately executed master agreement between you and the Company, if any, controls to the extent it conflicts with these Terms.

2. Definitions

“Documentation” means the official guides, references, and READMEs we publish for the Software. “Self-Hosted Deployment” means an instance of the Software that you install and operate on infrastructure you own or control. “Subscription” means a paid support, assurance, or feature plan as described at the point of purchase. “End Users” means the individuals whose identities your Self-Hosted Deployment authenticates. “Customer Data” means data processed by your Self-Hosted Deployment, including End User credentials and session data.

3. Eligibility and accounts

The Services are intended for businesses and for individuals who are at least the age of majority in their jurisdiction. Where account registration is required for paid Services, you agree to provide accurate and complete information, to keep your credentials confidential, and to be responsible for all activity occurring under your account. You must notify us promptly at security@authforge.dev of any suspected unauthorized use of your account.

4. Software license and self-hosting

The Software is made available under the terms of the license distributed with it (the “Software License”), which governs your rights to the source code, including the right to install, run, and modify the Software on your own infrastructure. These Terms govern the Site and the commercial Services and do not diminish any rights granted to you under the Software License. We do not operate your Self-Hosted Deployment, and we do not have access to the identities, credentials, or session data processed within it.

5. Subscriptions, fees, and taxes

Paid plans, their inclusions, and their fees are described at the point of purchase. Unless stated otherwise, Subscriptions renew automatically for successive terms of equal length at the then-current rate until cancelled in accordance with these Terms. You authorize us and our payment processor to charge your designated payment method for all applicable fees. Fees are exclusive of taxes, and you are responsible for all sales, use, value-added, and similar taxes, excluding taxes based on our net income. Except as expressly set out in our Refund Policy or required by law, fees are non-refundable. We may revise fees for a renewal term by giving notice before the renewal date.

6. Customer responsibilities

You are solely responsible for the provisioning, configuration, security, availability, lawful operation, and backup of your Self-Hosted Deployment, including the protection of cryptographic key material, the configuration of password and session policies, and the secure handling of Customer Data. You are responsible for providing your End Users with any notices and obtaining any consents required by applicable law in connection with your processing of their personal data, and for honoring their data-subject rights.

7. Acceptable use

Your use of the Services is subject to our Acceptable Use Policy, which is incorporated into these Terms. Without limiting that policy, you agree not to misrepresent the security properties, certification status, or origin of the Software, nor to remove or obscure any proprietary notices. We may suspend Services for conduct that we reasonably believe violates these Terms or the Acceptable Use Policy, or that threatens the security or integrity of the Services or other customers.

8. Intellectual property and feedback

As between the parties, and except for rights expressly granted under the Software License, the Company and its licensors retain all right, title, and interest in and to the Services, including the AuthForge name, logos, trademarks, Documentation, and the look and feel of the Site. No rights are granted other than as expressly set forth in these Terms or the Software License. If you submit suggestions or feedback, you grant us a perpetual, irrevocable, royalty-free, worldwide license to use and incorporate that feedback without restriction or obligation to you.

9. Third-party and open-source components

The Software may include or interoperate with third-party and open-source components that are subject to their own license terms. Those terms govern your use of the applicable components, and to the extent of any conflict with these Terms, the third-party license controls with respect to that component. We are not responsible for third-party products, services, or websites that you choose to integrate with the Services.

10. Confidentiality

Each party may receive non-public information of the other party that is designated as confidential or that should reasonably be understood to be confidential (“Confidential Information”). The receiving party will use the disclosing party’s Confidential Information only to perform under these Terms, will protect it using at least reasonable care, and will not disclose it except to personnel and advisors with a need to know who are bound by comparable obligations. These obligations do not apply to information that is or becomes public through no fault of the receiving party, was lawfully known without obligation, or is independently developed.

11. Disclaimer of warranties

To the maximum extent permitted by law, the Site, Software, and Services are provided “as is” and “as available,” without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Services will be uninterrupted, error-free, or secure against every threat, or that defects will be corrected. You are responsible for evaluating whether the Software is suitable for your security, regulatory, and compliance obligations before relying on it.

12. Limitation of liability

To the maximum extent permitted by law, neither party will be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business, arising out of or relating to these Terms or the Services, even if advised of the possibility of such damages. Except for your payment obligations and either party’s liability for breach of confidentiality, infringement of the other party’s intellectual property, or gross negligence or willful misconduct, each party’s total aggregate liability arising out of or relating to these Terms will not exceed the greater of the amounts you paid to us for the Services in the twelve (12) months preceding the event giving rise to the claim, or one hundred U.S. dollars (USD 100). These limitations apply notwithstanding the failure of any limited remedy of its essential purpose.

13. Indemnification

You will defend, indemnify, and hold harmless the Company and its officers, directors, employees, and agents from and against any third-party claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to your operation of a Self-Hosted Deployment, your Customer Data, your breach of these Terms or the Acceptable Use Policy, or your violation of any law or the rights of any third party.

14. Term and termination

These Terms apply while you access or use the Services. You may stop using the Services at any time and may cancel a Subscription as described in the Refund Policy. We may suspend or terminate your access to paid Services for material breach that is not cured within thirty (30) days of notice, or immediately for breach of the Acceptable Use Policy or non-payment. Upon termination, your right to operate an existing Self-Hosted Deployment continues only as permitted by the Software License. Sections that by their nature should survive termination — including Sections 8, 10, 11, 12, 13, 15, and 16 — survive.

15. Governing law and dispute resolution

These Terms are governed by the laws of the State of Delaware, USA, without regard to its conflict-of-laws rules, and excluding the U.N. Convention on Contracts for the International Sale of Goods. The parties will attempt in good faith to resolve any dispute informally before initiating formal proceedings. Any dispute not resolved informally will be brought exclusively in the state or federal courts located in Delaware, and each party consents to personal jurisdiction there; provided that either party may seek injunctive relief in any court of competent jurisdiction to protect its intellectual property or Confidential Information. Each party waives any right to a jury trial and agrees that claims must be brought in an individual capacity and not as a plaintiff or class member in any class or representative proceeding.

16. General provisions

These Terms, together with the documents incorporated by reference, constitute the entire agreement between the parties regarding the Services and supersede all prior or contemporaneous agreements on that subject. We may update these Terms from time to time; material changes will be indicated by updating the effective date above and, where appropriate, by additional notice, and your continued use after changes take effect constitutes acceptance. You may not assign these Terms without our prior written consent; we may assign them in connection with a merger, acquisition, or sale of assets. If any provision is held unenforceable, it will be modified to the minimum extent necessary and the remaining provisions will remain in effect. No waiver is effective unless in writing. Neither party is liable for any delay or failure to perform due to causes beyond its reasonable control. Notices to us must be sent to legal@authforge.dev.

17. How to contact us

Questions about these Terms may be directed to legal@authforge.dev. Security reports should follow our Security Policy and responsible-disclosure process.